Mole Smash 3D — Support
Answers to the most common questions. Didn’t find yours? Write to us.
Frequently asked questions
Is the game free?
Yes. You can watch a rewarded video to activate a bonus or earn extra coins, but it is always your choice: rewarded videos only play when you tap a button with a play icon.
Where can I change my ad and privacy preferences?
In Settings > Privacy / Ad consent.
How do I contact support?
Open Settings > Help & Contact in the game. You can also contact us about an inappropriate ad: describe what it showed, when it appeared and, if possible, attach a screenshot.
Where is my progress saved?
Levels, stars, coins, collected items and settings are stored on the device, so uninstalling the app deletes them.
Why does it ask me to solve a maths question?
It is a parental gate: before opening the store or sharing an image, the game asks a simple maths question so children don't leave the app by accident.
Still need help?
Email us with the app name, your device model and operating system version, and a short description of the problem.
app.fbmb@gmail.com